Smile Hotel Okayama

The room was very clean and big enough. The staff was friendly and tried to speak English.

Perfect business hotel, quiet and clean rooms. Location is convenient and has nice views, could always rely on this hotel for business trips.

This year, specific staff member’s extremely unprofessional and inappropriate behavior; was shocked by her attitude.

Breakfast included, helpful staff, clean, exceptionally quiet. Walking distance to the train, mall and garden.

I have no complaints

Clean and spacious which is important in Japan. A lot of amenities to take and the breakfast buffet was amazing, best one so far in my opinion!

The room is comfortable, reasonable price, and breakfast is ok. halfway to Korakuen from the station

The location is 800m from Okayama Station, but can be accessed by tram and bus (but I don't know what bus number).

- all staff were friendly and spoke English which was helpful to me and make check-in easy & fast- decent sized room (my large suitcase fit when opened)- in between the station and the castle area

My main issue was cleanliness levels, specifically in the bathroom. The floor of the bathroom is textured, so you would need a rough brush and elbow grease to clean it. I can't imagine the crew has enough time to do this, so it looks dirty and stained. The vent also was full of dust, yet this could easily be cleaned.

Nice soaker tub. Location close to train station. Room was clean but no cleaning service after you are in there

No coffee available, just green tea. Didn’t love having to put the garbage in the hallway along with all the wet towels because in the morning you’re walking past everybody’s garbage. One block from the street with all the girl bars.

Location and room size

Doesn't have a coffee machine

Clean, walking distance to both the train station and castle and gardens and a good price for an overnight stay.

Straight forward. Clean, decent quality, friendly, helpful staff.

Daily towel change without possibility to influence is a bit over the top.

All the hotel is very clean. We had a twin beds room and it was quite big regarding Japanese standards. Everything seemed quite new and well maintained. The beds were comfortable and we did not hear street noise at night (we were on the 6th floor). The breakfast was good, mainly Asian food though. The staff was very friendly. There are laundry machines, a microwave and a smoking room.

The room size was perfect for a solo traveller, and roomy for Japan. An equidistant walk from Okayama Station and Koroaku-en garden (and Okayama Castle), this was a great one-night stop over between Naoshima and Tokyo. No fuss, comfortable, clean, and quiet.

The reception is on the second floor, so you do have to wander in and take the elevator up. Heads up that if you're using Google maps, it will tell you to go through the back, which you cannot do!

Smile Hotel was a great place to stay in Okayama City. The hotel seemed like a relatively new build and all the facilities were really nice. The staff were all patient and polite. The room itself was relatively small but was perfect for a solo travel stay over. The hotel is located on a tram line and has multiple bus stops in front of the entrance.

Behind the hotel seemed to be a less family friendly area with some maid cafes and a plethora of bars. However, it didn't feel unsafe.

Near Okayama station, Bus stop,Konbini and the breakfast

Great locationSuper friendly staffGreat to have a fridge and access to a microwave

It was all good

This hotel offers bigger rooms compared to other hotels in Japan within the same price range. The bathtub is also large, allowing for a relaxing soak. The location is excellent, close to the station, and the cleanliness is good. They’ve also paid attention to small details, such as having outlets and little lamp near the bed. Anyway it’s very convenient, I would definitely choice here again if I visit Okayama next time.

Sleepwear and toiletries need to be picked up outside the room. Since I understand Japanese it wasn’t an issue for me, but I’m not sure if this might cause inconvenience for other foreign guests.

Nice and comfortable.Very close to the city centre and everything is accessible by walk.I left my wallet accidentally and received a message promptly and could pick it up. Excellent service.

This chain hotel offered good service.It had luggage storage so I could go and view the nearby Black castle in the morning.

It was a walk from the station through some dark streets.Better to take the Tramcar.

My first time staying at a Smile hotel and I was impressed. The single room was a good size for Japan. It was clean and the bed was comfortable. Friendly and helpful staff. There is a microwave by the reception area that guests can use. I liked that they didn't clean/come into your room each day, but that you could leave your rubbish outside your door if it needed emptying

While it is relatively close to the station, it was a bit of a walk with luggage.

Very good location Good and fresh Japanese style breakfast, with some western (but limited) optionsImpeccably cleanRoom had very good size for twin bedsGood amenities

Nothing that I can think of